Platform FAQ

How SendMoto works from listing to booking.

Explain the marketplace in clear answer blocks: what customers list, how providers quote, what to compare, and how to prepare for pickup.

How it works

List, compare, book

The product flow should stay simple even when the transport category is complex.

List the job

Add route, item type, photos, timing and access constraints.

Compare quotes

Review price, provider profile, delivery timing, method and included services.

Book and prepare

Confirm pickup time, handover photos, payment terms and delivery contact.

FAQ blocks

Questions to expand into pages later

Is it free to request transport quotes?

Yes. Customers can create a transport request and compare offers before deciding whether to book.

What details should I include?

Pickup and delivery cities, exact item type, photos, dimensions if relevant, date flexibility and any building or parking restrictions.

Can I use SendMoto for motorcycles, cars and house moving?

Yes. The request flow supports vehicle transport, house moving and other large-item logistics across Thailand.

What should I compare besides price?

Compare provider profile, reviews, route experience, timing, loading method, insurance answer and communication clarity.